File a Complaint
FILE A COMPLAINT
If the matter is an immediate threat to life, health or safety, or if you witness a crime or are a victim of a crime, please dial 9-1-1.
Kenmore’s primary goal is the health, safety, and welfare of its citizens. Kenmore also strives to be responsive to public complaints related to potential violations. The Code Compliance Officer (CCO) is responsible for enforcement of violations of the Kenmore Municipal Code, including but not limited to: construction code, fire code, surface water, nuisance, and junk vehicles and sign code. The CCO is not responsible for enforcement of any criminal violations.
How Do I File A Complaint?
It is the city's policy that the Code Compliance Officer, as part of the Development Services Department, conducts investigations on formal complaints. He or she receives formal complaint requests through our Citizen Action Request system.
How Are Complaints Investigated?
Upon receipt of an official complaint, an investigation will be initiated. Through property research, code research, and a site inspection, the Code Compliance Officer (CCO) will determine if a violation of the Kenmore Municipal Code (KMC) exists. If there is a violation of the KMC, the CCO will work with the responsible party to gain voluntary compliance with applicable regulations. This is accomplished through a compliance agreement, which requires the corrections to be made within specified time periods.
Failure to achieve voluntary compliance may result in formal civil and/or criminal enforcement proceedings.
Common Code Violations
The City of Kenmore requires a tree removal application for all tree removal not related to development. Tree removal related to development (i.e. subdivision) will be reviewed as part of the land use application through a tree management and protection plan. For individual removal not related to development, Form 303 is required. The City will review the application and determine if a permit is required. If a permit is required, the permit fee is $84.00; this fee is based on the 2020 fee resolution as adopted by the City Council. An additional 3% applies to credit card payments. Trees located in the public right-of-way (ROW) require a separate ROW permit in addition to a tree removal permit (Form 304).
Find more information in on tree removal here.
A junk vehicle is a vehicle that meets three (3) of the following:
- Is three years or older;
- Is extensively damaged, such damage including but not limited to: a broken window or windshield, or missing wheels, tires, motor, or transmission;
- Is apparently inoperable;
- Has an approximate fair market value equal only to the value of scrap.
A permit must be obtained before the installation of a sign on private property or in the road right-of-way.
The City of Kenmore has a cooperative odor complaint agreement with Puget Sound Clean Air Agency. There are two ways to file an odor complaint.
To file an odor complaint:
- During business hours: Report a Concern Online or Call City Hall at (425) 398-8900 to have a trained employee respond.
- During non-business hours: Log onto Puget Sound Clean Air Agency’s website, and file a complaint.
Odor complaints will only be responded to those at your residences and/or place of business.
Please have the following prepared to complete a statement:
- Be ready to complete a non-anonymous statement when the inspector arrives on site.
- The statement will need to contain what is witnessed, location, and most importantly how the odor has unreasonably interfered with the enjoyment of life and property.
- Upon completion of the statement and observation, the source of the odor will be further investigated to identify the source.
After the report is complete it is forwarded to Puget Sound Clean Air Agency. Puget Sound Clean Air Agency will handle enforcement and penalties as needed.
The Kenmore Municipal Code (KMC) section 18.70 allows the keeping of chickens (small animals) as a single-family accessory use, subject to certain conditions:
- Three small animals per household may be kept if your property is less then 20,000 square feet in size; Five small animals are allowed for properties 20,000 square feet to 35,000 square feet in size. Two additional small animals are allowed per acre (43,560 square feet) for properties greater than 35,000 square feet in size.
- Roosters are allowed in the total.
- Small animals shall be confined in a building, pen, aviary or similar structure or securely fenced portion of the site. Any covered structure used to house small animals shall maintain a distance no less than 10 feet from any property line.
KMC 18.20.170 defines "Small Animal" as any animal other than livestock or animals considered to be predatory or wild in which are kept outside a dwelling unit all or part of the time. Animals considered predatory or wild shall be considered small animals when they are taken into captivity for the purposes of breeding, domestication, training, or exhibition.
Did You Know?
Hens don't need a rooster to produce eggs! Talk about an independent woman bird! Hens can lay eggs all by themselves. Roosters are needed to fertilize eggs so that they can hatch into baby chicks, however hens will lay eggs whether or not they are fertilized. So, if you're getting for the purpose of enjoying fresh eggs, consider having hens only - your neighbors will thank you!
How to Control a Rooster's Crowing
Although the sound of a rooster's crowing can be quite pleasant, it can also be unwelcome. Crowing is a natural part of a rooster's personality. A rooster may crow at any time of day (or all day!) and for various reasons. Although you can't prevent a rooster from crowing, you can help control it to help give your neighbors some peace and quite. Consider the following to help control your rooster's crowing:
- Seal areas of the coop that allow light to enter. Doing so will trick your rooster into thinking it is still night. Hang dark material along the openings of the coop to block out sunlight. Keep the blackout material up until you are ready to let the rooster out of the coop in the morning.
- Remove other roosters from the coop. Having more than one rooster in the coop can cause competition, which creates excessive crowing.
- Put your rooster in a low roof coop at night. Roosters normally stretch their neck while crowing, so a space that is comfortable enough for sleeping, but restricts standing, can help control crowing.
- Provide a stimulating environment to prevent boredom. Roosters tend to crow a lot if they are bored. Create interesting things for your rooster to do, such as providing a different type of perch, hanging a corn cob or building straw tunnels.
The information provided is not intended to replace the Kenmore Municipal Code.; please see the KMC in its entirety online.