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Public Works FAQ

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  • Parks

    • How do I reserve the picnic shelter at Rhododendron Park?

    • Is the picnic shelter at Moorlands Park available for rental?

    • Can I bring a barbecue grill to use at a City park?

    • Can I leave my boat tied to the pier at Log Boom Park?

    • How do I reserve the athletic field at Moorlands Park?

  • Private Property

    • Who is responsible for removing dead or hazardous trees on private property?

    • Do I need a permit to remove a healthy tree on my own private property?

    • How do I locate my underground water and sewer lines?

    • What do I need to do prior to digging on my property?

    • How can I find out where my property line is located?

  • Snow & Ice

    • Who is responsible for clearing snow & ice from sidewalks?

    • Why hasn't the snow plow cleared my street?

  • Streets & Sidewalks

    • Who is responsible for road maintenance on private streets?

    • Who is responsible for sidewalk maintenance and repairs?

    • Who is responsible for repairing potholes on public streets?

    • How do I request the street sweeper to come down my street?

    • There are markings spray painted on my property and on the street. What do they mean?

    • Who is responsible for maintenance on fire hydrants?

    • Who is responsible for repairing damaged guardrails?

  • Surface Water

    • How do I report a water quality concern or illegal dumping into the drainage system?

    • How does the drainage system work around my property or neighborhood?

    • When will the surface water facility adjacent to my property be mowed?

    • What should I do if I see a blocked catch basin (drain)?

    • Who is responsible for maintenance of ditches?

    • Who is responsible for maintenance of the drainage system on my property?

    • Can I fill in my ditch to create extra parking?

  • Traffic

    • What are the rules for street parking throughout the City?

    • Where do I report illegal parking?

    • What can the City do to help with speeding vehicles on my street?

    • Who controls the traffic signal timing throughout the City?

    • How do I turn out from a street or driveway if I can't adequately see oncoming traffic?

  • Trees & Vegetation in the Right of Way

    • Who is responsible for vegetation maintenance in the right of way?

    • Who is responsible for removing dead or hazardous trees on private property?