Alert Northshore

• What is Alert Northshore?

  The Alert Northshore Emergency Notification System is a fast communication service allowing the City of Kenmore/NEMCo to notify citizens of an emergency situation. It enables the City to provide mass notification quickly and easily. The service is free to all residents and businesses located within city boundaries.

• How will I benefit from this service?

  This system will allow the City of Kenmore/NEMCo to contact participants via a phone call, text, and/or email to provide information about a critical situation, what action needs to be taken, and notification that the situation has been resolved.

• What is NEMCo?

  The City of Kenmore, City of Lake Forest Park, Northshore Utility District, and the Northshore Fire District have teamed up and formed the Northshore Emergency Management Coalition (NEMCo).

  NEMCo’s focus is to engage the “whole community” to prevent, protect against, mitigate, respond to, and recover from all types of emergencies and disasters through education, and volunteer coordination. NEMCo provides a number of emergency preparedness training opportunities throughout the year for those interested in volunteering, or for those who just want to be better prepared at home.

• How does Alert Northshore work?

  In case of an emergency, City staff will access Alert Northshore via a secure portal on the web. A "contact area" will be marked identifying street addresses. Contact information will be matched up electronically to these addresses through the use of Geographical Information Systems (GIS). A written message and/or pre-recorded message.

  A written and/or pre-recorded message will be sent out to phones and email addresses with information about the incident and possibly instructions for action to be taken.

• What should I do if I receive an Alert Northshore message?

  1. Read or Listen the message. Do not ignore it.
  2. Alert other people. Alert classmates, teachers, co-workers, friends, family and neighbors in the region who may be affected by the alert. Consider your neighbors who may not have access to the alert information or may need assistance if there are any actions that need to be taken.
  3. Follow any action advised by the message. The instructions will be direct and specific to the particular situation. Be sure to follow them carefully. Do not call 911 unless you are in an emergency situation. Seek more details from local media or authorities.

  
  

• What should I do if I don’t receive a message?

  Your area of the community may not be affected. In this case, you won’t receive a message even if it’s only a block away.

• What is Alert Northshore used for?

  Alert Northshore will be used for significant incidents and events where the timely notification of an affected population or geographic area is essential.

• How Do I Register?

  The following information is required to add a telephone number into the Alert Northshore database: your first and last name; physical address (no P.O. boxes); city; state; zip code; and primary phone number. A primary phone number may be a cell phone, home phone, or work phone.

  • Online - You may register for Alert Northshore by filling out the form below. Residents without Internet access may visit any of the public libraries to use a computer to register or call Bryan Hampson, City of Kenmore, 425-398-8900 or the NEMCo at 425-354-1744. Public Libraries near Kenmore:

    • Kenmore Public Library, 6531 NE 181st Street, Kenmore
    • Lake Forest Park Public Library, 17171 Bothell Way NE, Lake Forest Park
    • Bothell Public Library, 18215 98th Ave NE, Bothell
    • Brier Library, 23303 Brier Road, Brier
  
  

  • In person - You may register for Alert Northshore by visiting Kenmore City Hall, 18120 68th Avenue NE and filling out a form.

  • Over the phone - You may register for Alert Northshore by calling Kenmore City Hall, 425 398 8900 and requesting Bryan Hampson.

  To register, we require that you provide the following information: Full name, full residential address, and a phone number (you must indicate whether it is a cell phone, work, or home phone number).

• What will Alert Northshore be activated for?

  This system will be used for emergency purposes or notification of information considered to be vitally important.

  Examples of times when the Alert Northshore system could be utilized: drinking water contamination, utility outage, evacuation notice, missing person, fires or floods, bomb threat, hostage situation, chemical spill or gas leak, and other emergency incidents where rapid and accurate notification is essential for life safety.